Frequently Asked Questions

Everything you need to know about shopping with Lime Lush.

When will my order ship?

We pride ourselves on lightning-fast shipping. Most orders placed before 2 PM MST are processed and shipped the same business day.

What is your return policy?

We want you to love your look! We accept returns on unworn items with original tags within 30 days of the delivery date for store credit.

How do I know what size to order?

Since we curate pieces from various designers, we provide a custom 'Fit Video' and detailed measurement chart for every single item to ensure you find the perfect fit.

Do you offer international shipping?

Currently, we ship to the United States and Canada. Shipping rates and delivery times for Canadian orders are calculated at checkout.

Can I change or cancel my order after it's placed?

Because we process orders immediately to ensure fast delivery, we are unable to make changes or cancellations once an order has been confirmed.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Shop Pay. We also offer Sezzle, allowing you to buy now and pay later in four interest-free installments.